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GoldMine® Corporate Edition
Focus on Customer Relationships
Opportunities to win and retain customers occur
at every phase of the customer relationship life cycle.
Created for entire small to medium-sized enterprises or
distributed enterprises, GoldMine Corporate Edition
enables you to effectively manage every facet of your
business relationships.
Key Benefits
Gain a big-picture view of activities and sales
Automate routine, repetitive tasks
Focus on customer relationships
Choose from multiple remote access and integration options
Proactively manage opportunities and customers’ needs |
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Features
Advanced capabilities - Get all the functionality of GoldMine, but with a number of advanced
capabilities for integrating with Microsoft® Outlook®, HEAT® Service & Support and other valuable add-ons.
Company-centric viewing - Instantly access a company-centric view of customer and contact
information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large
number of contact records and users.
Reporting and analysis - Analyse your leads, sales, and marketing.
GoldMine Corporate Edition includes Crystal Report Designer®.
Synchronization - Automate synchronisation via GoldSync.
Remote data access - Accomplish real-time mobile or Web access with GoldMine® Mobile Edition, iGoldMine™ or iGoldMine Plus™.
Integration with Microsoft Outlook and Exchange - Connect GoldMine and
Outlook users to share contacts, email, calendaring and scheduling.
Integration with HEAT Service & Support or HEAT® PowerDesk - Combine GoldMine and HEAT for a
complete view of all interaction with contacts, including customer service and IT help desk issues.
Business intelligence - Access business intelligence tools as part of Microsoft SQL, letting you analyse your
data and schedule reports to email to users.
Automation - Automate database administration, as well as mass
mailings by easily generating targeted, personalised email, letters and faxes from a central location.
Team-based collaboration - Share critical information across teams or the organisation, inside and outside
your office. |
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